The Auto Dialer solution offered by UniVoice Networks provides for one of the best ways to optimize your call center and agent productivity. The predictive dialer maximizes the operation`s volume by distributing the queued leads to the agents who are available. It uses algorithms, and complexed mathematical formulas to reduce the waiting time for agents before the call is received on the other end.
This automated solution predicts the average time before the call is received, detects busy signals, and answering machines when a call is made to a lead. It has the unique ability to adjust the dialing rate when an agent is not available, or if the receiving of call from the other end is taking too long. The UniVoice Networks predictive dialer analyzes the unsuccessful calls, so that immediate action of calling back can be taken, or if any special action is required.
Cloud Telephony
Increase agents efficiency, more talk time less wait time with our automated dialer solution.
Cloud Telephony
Increase agents efficiency, more talk time less wait time with our automated dialer solution.
Cloud Telephony
Increase agents efficiency, more talk time less wait time with our automated dialer solution.
Cloud Telephony
Increase agents efficiency, more talk time less wait time with our automated dialer solution.
Cloud Telephony
Increase agents efficiency, more talk time less wait time with our automated dialer solution.
Our Offerings:
- Per channel or per minute pricing
- Prepay and post pay billing
- Tier 1 and Tier 2 rate center coverage areas
- CNAM caller ID storage
- Per channel or per minute pricing
- Prepay and post pay billing
- Tier 1 and Tier 2 rate center coverage areas
- CNAM caller ID storage
Toll-free/8YY Origination Information
We’ll make sure we build everything you need from now on at the best rates possible
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UniVoice Networks
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Typical Competition
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Savings
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Phone Number
(per line per month)
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$0.50
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$1.00
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50%
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Inbound Calling
(per minute)
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$0.013
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$0.02
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35%
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Outbound Calling
(per minute)
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$0.005
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$0.01
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50%
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Billing Intervals
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Minimum 6 Sec
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Minimum 60 sec
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