The Auto Dialer solution offered by UniVoice Networks provides for one of the best ways to optimize your call center and agent productivity. The predictive dialer maximizes the operation`s volume by distributing the queued leads to the agents who are available. It uses algorithms, and complexed mathematical formulas to reduce the waiting time for agents before the call is received on the other end.
This automated solution predicts the average time before the call is received, detects busy signals, and answering machines when a call is made to a lead. It has the unique ability to adjust the dialing rate when an agent is not available, or if the receiving of call from the other end is taking too long. The UniVoice Networks predictive dialer analyzes the unsuccessful calls, so that immediate action of calling back can be taken, or if any special action is required.
Free Connection Deployment
Our focus is to provide the top-quality voice along with the best prices in the industry. With open access to the Toll Free National Database, we have taken on board the tier1 carriers which help us provide quality and best pricing to our customers.
Toll-free/8YY Origination Information
We’ll make sure we build everything you need from now on at the best rates possible
|
|
Telcast Networks
|
Typical Competition
|
Savings
|
|---|---|---|---|
|
Phone Number
(per line per month)
|
$0.50
|
$1.00
|
50%
|
|
Inbound Calling
(per minute)
|
$0.013
|
$0.02
|
35%
|
|
Outbound Calling
(per minute)
|
$0.005
|
$0.01
|
50%
|
|
Billing Intervals
|
Minimum 6 Sec
|
Minimum 60 sec
|
DISCOVER THE QUALITY YOU DEMAND WITH A FULLY REDUNDANT NETWORK
A toll-free solution has to best serve and deliver on reliability & up-time, and for that, solution that you are opting for has to be redundant and diverse. We have designed a solution which is cost competent, redundant, versatile, and resilient. We do that by leveraging multiple toll-free networks which are the largest across nation. In case, there is a disruption, our round the clock network operations team will be notified within no time, and we will jump onto action.